Shipping policy

Thank you for shopping with us! At Cerfoma, we are committed to delivering your perfume orders safely, securely, and as quickly as possible. Please review our shipping policy below for full details on how and when you can expect your order.

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• All orders are processed within 1–2 business days (excluding weekends and holidays).

• During high-demand periods, processing times may be slightly longer. You will be notified if there are any delays.

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Free shipping in the UK.

• We currently ship to most countries in Europe and worldwide.

• Delivery times and rates vary by destination and will be calculated at checkout.

• Customs, duties, and taxes are the responsibility of the buyer and may be charged upon arrival.

Royal Mail International 

• Delivery Time: 2–7working days to Europe; 2–11 working days to the rest of the world. The estimated delivery time could sometimes vary depending on the receiving country.

• There is no cost for the international shipping.

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• Once your order has been shipped, you will receive a confirmation email with your tracking number.

• You can track your package using the link provided in the email.

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• If your package is lost, damaged, or significantly delayed, please contact us at info@cerfoma.com within 7 days of the estimated delivery date.

• Please ensure your shipping details are correct when placing an order. We cannot replace or refund orders where incorrect address details were provided by the customer. However, responsibility for the goods remains with Cerfoma Ltd until they are delivered into your possession, as outlined in the Risk of Loss section.

Risk of Loss
Responsibility for the goods remains with Cerfoma Ltd until they are delivered into your physical possession, or that of a person you have nominated to receive them.
If you arrange your own carrier (not offered or recommended by us), then responsibility will pass to you once the goods are collected from us by that carrier.

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• Due to postal regulations, some fragrance products may not be eligible for international air shipping.

• If your order is affected, we will contact you promptly to offer the best alternative solution.